Privacy Policy

Effective date: [Add effective date]. Last updated: [Add last updated date].

This Privacy Policy explains how CityWide Commerce ("CityWide", "we", "us", or "our") collects, uses, and protects information when you visit citywidecommerce.com (the "Website") or engage us for marketplace management services. This is a template policy and should be reviewed by a qualified professional before publication to ensure it reflects your actual data practices and complies with applicable law in your jurisdiction.

Information We Collect

We may collect the following types of information:

• Contact information you submit through our consultation form, such as your name, company name, website, email address, and phone or WhatsApp number.
• Business information you choose to share, such as marketplace(s) used, monthly order volume, and services needed.
• Technical information collected automatically through analytics tools, such as pages visited, browser type, and general location, where analytics are enabled on this site.
• Information shared with us directly during onboarding or while we provide services, limited to what is necessary for the engagement.

How We Use Information

We use the information we collect to respond to consultation requests, communicate about our services, provide the services you engage us for, improve our website and services, and comply with legal obligations.

Marketplace Account Access

Where our services require access to a client's marketplace account, we use secure, authorized access methods appropriate to that marketplace rather than requesting passwords over email or chat. Access is limited to what is necessary to perform the agreed services.

Analytics and Cookies

This website may use analytics tools, such as Google Analytics and Google Search Console, and advertising measurement tools, such as Meta Pixel, once configured. These tools may use cookies or similar technologies to collect usage data. [Add details of specific tools in use and cookie consent mechanism, if required in your jurisdiction.]

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our website or deliver our services, or where required by law.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. [Add specific retention periods if applicable.]

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the details on our Contact page. [Add jurisdiction-specific rights, e.g. GDPR, CCPA, as applicable.]

Data Security

We take reasonable technical and organizational measures to protect information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Marketplaces

Our services relate to third-party marketplaces such as eBay, Walmart Marketplace, and Amazon. Your use of those marketplaces is governed by their own privacy policies and terms, which we do not control.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy can be sent to us via our Contact page.

Trademark notice: eBay, Walmart, Amazon, and other marketplace names referenced on this website are trademarks of their respective owners. CityWide Commerce is not affiliated with, endorsed by, or an official partner of these marketplaces unless explicitly and formally stated.